Why doesn't Payza have monthly statements and reports?

robertman11 Level 3

June 7, 2016, 9:03 am

7

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I can't find any kind of reports from Payza via the login/dashboard. I've looked everywhere. PayPal offers a monthly statement report that summarizes everything you've sold, sent, withdrawn, fees, etc. (amongst other reports). I'm looking for a similar type of report from Payza for our accountant but they don't seem to offer any type of reporting at all except for an entire transaction download, which I then have to make my own report from.

Am I just missing it somewhere?

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Payza

Payza

Hello,
My name is Jason and I am the Corporate Communications Strategist at Payza. I have read your questions and subsequent comments in this message feed. I will notify upper management of your request for an improved accounting and monthly report generating feature. I cannot guarantee a date when we will instate this feature but I will advocate on your behalf.
Good day,
Jason

10 years ago

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robertman11

robertman11

Hi Jason, thanks for the reply. Is this feature currently being developed? Have others requested it as well? I'd love to download a monthly report instead of having to download the detailed transaction history and generating my own every month.

10 years ago

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Payza

Payza

I'm not sure of the number of requests we received about modifying features related to the transaction history. I will submit your request and inquire about others related to this issue.
Good day

10 years ago

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robertman11

robertman11

Great! Thank you so much. Just to confirm (in case I have missed it), there are no actual reports anywhere aside from downloading the transactions in the detailed transaction section?

10 years ago

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chetaseo

chetaseo

The best place to channel your question is to send it to their customer care staff and wait for any reply they will give about it. Except maybe if there is any seoclerks seller or buyer who is a staff of payza who can answer the question here but if none, just forward it to PAYZA support team.

10 years ago

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robertman11

robertman11

Their support takes weeks to answer anything. You are right though, they would be the best place to send my question.

10 years ago

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Barida

Barida

I think if Payza will upgrade their accounting system to include that of clients having the monthly statement, just like you said, it is going to assist the clients to keep proper documentation of how the work goes instead of having to make one on their own.

9 years ago

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