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There seems to be a problem when trying to attach files

  • EliteWriter Level 1
    • 20

    Write the reason you're deleting this FAQ

    I do not know if I am the only one experiencing this at the moment, but there seems to be a problem when I am trying to attach a file to send the completed order to the buyer. I tried in different orders to check but the problem persists.
    #Problem #Attachment SEOClerks
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    hitmeasap

    hitmeasap

    It was just a minor bug and it should be solved by now. Refresh and give it a go! It worked for me There seems to be a problem when trying to attach files
    Awesome support on this marketplace, we love it!

    Best Regards,
    hitmeasap
    10 years ago
    1970-01-01T00:00:00+0000

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    robertman11

    robertman11

    What error do you get or what happens when you attempt to attach a file? Have you contacted support?
    10 years ago
    1970-01-01T00:00:00+0000

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    hitmeasap

    hitmeasap

    I encounter problems too. I tried attach a file within a inbox message just now, and it doesn't work. Nothing happens when I press "attach files". Nothing at all.

    Hopefully it's just a small bug, so it'll be fixed shortly. And hopefully automatically There seems to be a problem when trying to attach files
    10 years ago
    1970-01-01T00:00:00+0000

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    Lynne

    Lynne

    I've just received two messages with attachments so maybe this bug has been sorted out now?
    10 years ago
    1970-01-01T00:00:00+0000

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    havesomefun

    havesomefun

    Just run into the same problem atm, any possible solutions? I have latest firefox browser installed.
    10 years ago
    1970-01-01T00:00:00+0000

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    ionicware

    ionicware

    This issue (along with the other ones mentioned in the other thread) should be fixed now. If you are still having issues, please clear your cache and try again. If the problem persists, let us know on the helpdesk.
    10 years ago
    1970-01-01T00:00:00+0000

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    havesomefun

    havesomefun

    Cool There seems to be a problem when trying to attach files Work for me now. Thank You There seems to be a problem when trying to attach files
    10 years ago
    1970-01-01T00:00:00+0000

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    ionicware

    ionicware

    Hi havesomefun, we are aware of the issue and working to correct it. Can you create a helpdesk ticket with any information about the files you are attempting to upload such as file size, file type, browser and any error message you receive?
    10 years ago
    1970-01-01T00:00:00+0000

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    havesomefun

    havesomefun

    Its just a zip file with three Excel reports, it do not show me any errors, just when I press "Add a file attachment (50mb max.)" nothing happens.

    ionicware, there are another discussion here - https://www.seoclerks.com/faq/21275/Strange-issues-with-the-site-anyone-else looks like this is related to our issue.
    10 years ago
    1970-01-01T00:00:00+0000

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    havesomefun

    havesomefun

    https://www.seoclerks.com/faq/2127...site-anyone-else

    direct link
    10 years ago
    1970-01-01T00:00:00+0000

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    EliteWriter

    EliteWriter

    I am using Chrome and it is happening to me too at the moment. I hope they fix it soon.
    10 years ago
    1970-01-01T00:00:00+0000

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