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Lynne
Yeah as long as the repair is due to a Dell fault and it is under guarantee they will come to you wherever you are and repair it on site. With my first Dell laptop I had a problem within a few weeks with the screen. I have to admit that when I paid about R10 000 for that laptop at the time and the screen went faulty I was quite irritated but I have to say that I called them and within a day they had a technician with me that replaced the screen very quickly and efficiently at my home. I paid nothing... so yes that impressed me. I don't really know much about laptops and for that sort of thing I just get my sister's advice. I asked her advice 7 years ago which laptop I should get and she said Dell and that was it. I just went with that and I stick with it :) Yeah as long as the repair is due to a Dell fault and it is under guarantee they will come to you wherever you are and repair it on site. With my first Dell laptop I had a problem within a few weeks with the screen. I have to admit that when I paid about R10 000 for that laptop at the time and the screen went faulty I was quite irritated but I have to say that I called them and within a day they had a technician with me that replaced the screen very quickly and efficiently at my home. I paid nothing... so yes that impressed me.
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