Error 15005 appear when purchase?

Ahlam090 Level 1

May 1, 2018, 10:22 am

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I can complete my purchase with mastercard its appear message " Error 15005: This transaction cannot be processed. Due to the nature of this error, the funds for the transaction may be set aside as a pending transaction by your bank. These funds will not be collected by us and will be returned to you per your bank's policy. "
i dont have any problem with my Card can you please solve the problem ?

Thank you

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amelia88

Are you trying to purchase from a site outside your own country?

Sometimes I've had issues where certain websites won't take international cards. As long as you have funds in the account, and filled in all the details correctly (card number, expiry, verification code) then it should work - it might be worth trying to contact the company and see.

Falling short of that, give your bank a call.

9 years ago

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Ahlam090

Hi amelia88 yeah from this website "seoclerks" , i was dealing with international purchase without problem before , and i'm sure that i enterd the right info several time , also i checked the card status by trying to purchase from other sites that i was dealing with it before and its also give me error so i think the issue from the card , what weird here when i check my online bank account its show that the "Mastercard" fully activated also bank said dont worry its work !! XD , so i figure out after that i'm just dealing with bank have bad services also will never use prepaid Mastercards again
thank you again amelia88 i love how the community here race to help others ! its just lovely to see that :")

9 years ago

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esteban123

I have never experienced such error before when having a purchase for certain items, I think maybe it is a glitch in the system of the card that you are using. It is better if you will consult your bank about this issue since they will help and assist you in any means.

9 years ago

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Ahlam090

Hi esteban123 yeah i think there is issue in card but bank also can't find the problem because its show activated status and also bank say that , its educational material i want to purchase i dont think there will be problem for that ! unfortunately they not helping me Error 15005 appear when purchase?

Thanks esteban123 for helping i appreciated that

9 years ago

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Martinsx1

Your question is really clear to me, I can't place from where you wanted to purchase something or what you want to purchase. If you could be more specific enough maybe I would have the best advice to give you. The issue may be from your bank or from the site you want to purchase from, either way just make inquiries and find out where the problem is.

9 years ago

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Ahlam090

Hi Martinsx1 , i purchased from this website "seoclerks , and yeah i found the problem ! its from bank, but they say its no any problem in card, and its appear active status in my online bank account , i cant even purchase from any site now ! so i think i will move on from now to use E-Wallets than using this glitchy Banks Cards.

Thanks Martinsx1 for helping

but i think this problem i can solve it by deactivate and close my Mastercard in bank , i cant know what the next worst thing will happen with this glitchy card XD

9 years ago

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Seoclerks

Error 15005 appear when purchase?

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