Read message in Inbox

badzkun Level 1

September 2, 2020, 11:19 am

6

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Hi ,

Anyone can advise me how to read the message in inbox?
Currently, i can see the partial message, then click on it it's not showing any details.

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badzkun

badzkun

Thank you all, I'm not sure its the Theme issue or my silly mistake,

You need to click on the Title of the message to view the message details in the Inbox.

Thank you all for your comment and feedback, appreciated it so much.

Read message in Inbox

6 years ago

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YR316755

YR316755

Hi,

I have the same issue i cant open the customer message. Let me know, how did you solve ?

3 years ago

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xTaha

xTaha

Normally , You should just click INBOX then View All Messages and you will find all the messages below. But if you have still have this problem . Go contact support im sure they will help you

6 years ago

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seosadia

seosadia

you can contact with support, they will provide you the best solution

6 years ago

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wooseo

wooseo

you should click on message option then you can see full massage

6 years ago

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Beverly

Beverly

I believe you already have a ticket for this issue. In regards to the navigation, it's a little different on new than old theme. For instance, i find that if i search a username in the search box on pm, then i can't see any other message after and have to erase that name before i can see all messages. Maybe it's giving you the same issue.

6 years ago

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