mdrashed922
Level 2
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ionicware
If that is the case, you need to contact us via the helpdesk and reference this community discussion. Hi mdrashed922 - I'm unsure what you are referring to or which staff member you were speaking with but Wise payments are typically processed in 24-48 hours (business days). If you made a Wise payment and it was issued but you failed to respond to the email sent by Wise requesting more information, Wise will cancel your payment. If that is the case, you need to contact us via the helpdesk and reference this community discussion.
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