Unfortunately it doesn't work that way in SC, btw it's calculated based on seller response of order page once have a new order, not applicable for inbox message Unfortunately it doesn't work that way in SC, btw it's calculated based on seller response of order page once have a new order, not applicable for inbox message :)
Set notifications sent to your phone so you know immediately when you need to respond.Set notifications sent to your phone so you know immediately when you need to respond.
To improve your response time on a marketplace, you can follow these tips:
Set clear expectations: Clearly state your response time in your marketplace profile or listing. This will give potential customers an idea of when they can expect to hear back from you.
Use automated messaging: Consider using an automated messaging system to respond to inquiries quickly. You can set up automated messages to answer frequently asked questions or let customers know that you will be in touch soon.
Prioritize inquiries: Sort inquiries based on urgency and respond to the most important ones first. This will help you avoid missing out on potential sales or opportunities.
Stay organized: Keep track of all inquiries and follow-ups in a centralized location, such as a spreadsheet or project management tool. This will help you stay on top of your responses and ensure that nothing falls through the cracks.
Be responsive: Make sure to respond to inquiries as soon as possible, ideally within a few hours. This will show customers that you are reliable and interested in their business.
By implementing these strategies, you can improve your response time and provide better customer service on a marketplace.To improve your response time on a marketplace, you can follow these tips:
[list=1][*]Set clear expectations: Clearly state your response time in your marketplace profile or listing. This will give potential customers an idea of when they can expect to hear back from you.[/*]
[/*][*]Use automated messaging: Consider using an automated messaging system to respond to inquiries quickly. You can set up automated messages to answer frequently asked questions or let customers know that you will be in touch soon.[/*]
[/*][*]Prioritize inquiries: Sort inquiries based on urgency and respond to the most important ones first. This will help you avoid missing out on potential sales or opportunities.[/*]
[/*][*]Stay organized: Keep track of all inquiries and follow-ups in a centralized location, such as a spreadsheet or project management tool. This will help you stay on top of your responses and ensure that nothing falls through the cracks.[/*]
[/*][*]Be responsive: Make sure to respond to inquiries as soon as possible, ideally within a few hours. This will show customers that you are reliable and interested in their business.[/*]
[/*][/list]By implementing these strategies, you can improve your response time and provide better customer service on a marketplace.
haas_ib
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