So as the title says Ive been waiting two days for seoclerks does anyone know how much time max should I wait for their answer?
Or is it because I submitted on friday? so saturday and sunday they do not work ? I have submitted a ticket regarding a software that they did not approved because they though I was not the developer.
Hi - we typically respond to tickets in 12 hours or less, even on the weekends. I searched for tickets you have opened by your account email. You've had 1 ticket which was responded to by Angie in 45 minutes. You may want to review the tickets at http://helpdesk.ionicware.com. Additionally, if you did not get the email update from the ticket you may need to white list @ionicware.com and @seoclerks.com in your mail provider. Hi - we typically respond to tickets in 12 hours or less, even on the weekends. I searched for tickets you have opened by your account email. You've had 1 ticket which was responded to by Angie in 45 minutes. You may want to review the tickets at [url]http://helpdesk.ionicware.com[/url]. Additionally, if you did not get the email update from the ticket you may need to white list @ionicware.com and @seoclerks.com in your mail provider.
you just submit your question again and you just choose your Priority segment "Urgent" and i think this way you can get your answers in around 30 to 40 minutes. Lets try now.you just submit your question again and you just choose your Priority segment "Urgent" and i think this way you can get your answers in around 30 to 40 minutes. Lets try now.
Everything is ok now. fortunatelly they get back to me and now I have my software approved , Im really really glad about this , I will now probably create more software for all my clients and keep selling them just here . Everything is ok now. fortunatelly they get back to me and now I have my software approved , Im really really glad about this , I will now probably create more software for all my clients and keep selling them just here .
Sometimes it may happen, re-submit your ticket and I believe that you will get their response shortly, in case of not getting response after second submit, you should change the priority of ticket to urgent.Sometimes it may happen, re-submit your ticket and I believe that you will get their response shortly, in case of not getting response after second submit, you should change the priority of ticket to urgent.
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