Conversational marketing is the future and we are just now starting to see how crucial this new and
exciting digital marketing channel is.
In the past 50 years business eras have gone from product centric, to product + service centric, to customer centric. However, the current era is relationship centric. Conversational mediums of doing business are (and will be) a key player in this relationship centric era.
Businesses that choose not to grow with the changing eras tend to disappear. At current rates, it is estimated that 50% of today's S&P 500 businesses will be replaced within the next 10 years. Those who embrace the new era, adapt to it and implement the new ways are the ones who not only survive, but thrive.
Imagine your customers (a majority of which require immediate fulfillment) able to contact and interact with your business
in real-time, 24 hours a day, 7 days a week. For your business, this means generating more leads, collecting more valuable information about your customers and ultimately increasing sales (even while you're sleeping).
Consumers are beginning to expect a conversational option that they can interact with on the websites that they visit. With a customized chat-bot, you will be able to give consumers that extremely convenient, real-time and immediate fulfillment that they expect. Your business will be able to generate leads day and night, gather information about your customers, increase
sales and ultimately embrace the new era.
Conversational marketing and chat-bots are here, and they are fundamentally changing the way
people interact with businesses.
