CUSTOMER SATISFACTION is my field of expertise and it's a top priority. I am a highly proficient and goal-oriented person with over 3 years of experience in a fast-paced, grueling, and demanding Call Center Industry. People have always regarded me with exemplary communication attribute which has always helped me deliver consistent quality output. I always take pride in my work.Over the years, I excel the most in the following major roles/tasks:
+ CUSTOMER SERVICE SUPERVISOR/TEAM LEADER
+ TICKET/EMAIL, CHAT, PHONE, and SOCIAL MEDIA SPECIALIST
+ SOCIAL MEDIA CONTENT WRITER/EDITOR
+ BACK OFFICE AND COMPLAINTS EXPERT and CASE MANAGER
