Are you still asking your customers to send you an email for support?
Really? we are in 21st century...!
Now, you can give your customers a professionally designed ticketing/support system where they can see the ticket status step by step and have a better communication with your support team.
Some eye opening features :
- Yearly Payment
- Unlimited tickets
- Unlimited Tasks
- Internal Comments
- Unlimited Agents, Team, Roles, Departments
- Unlimited Ticket/Sub Ticket types (like password reset, email issue, website down, software slow etc)
- Service Level Agreement (SLA plans)
- Fully Functional (no restriction) system
- Fully Supported
- Encrypted data
- Maintained & Hosted On Our sub-domain for you (www.yourcompany.ourdomain.com)
- Option to host it on your domain/sub domain (additional pricing)
- Fully Customized with your brand (log, email, background image)
- Stale Ticket Alert
- ....and many more industry standard features...![/*]