August 28-29 incident:
Some orders and payments from around 28 August are still being restored — read the incident report, or contact support if something of yours is missing. You will be asked to choose a new password at your next sign-in.
From my experience many buyers feel that it would be better to have a chat system here so as to facilitate communication with the seller. Maybe it could be something that might be considered. I am here daily, and respond...