August 28-29 incident:
Some orders and payments from around 28 August are still being restored — read the incident report, or contact support if something of yours is missing. You will be asked to choose a new password at your next sign-in.
I have got an order from a buyer, the total delivery time was 9 days. but after 7 days I felt that I need some extra time . I updated the order page & requested more times for the order . But the buyer is not respond...