August 28-29 incident:
Some orders and payments from around 28 August are still being restored — read the incident report, or contact support if something of yours is missing. You will be asked to choose a new password at your next sign-in.
There may be times when you have done the best job as a seller and yet your buyer provides a negative rating. It is useful to understand why your buyer would take this course of action, before over-reacting or accusing ...